We'd Love to Hear From You!
Get in Touch With Us
At FrameCraft, we believe every frame tells a unique story. Our mission is to preserve your most sentimental memories through exceptional craftsmanship, premium custom framing, and elegant materials. Get in touch with us to co-create displays that last generations.
- Contact Person: Kashish Soni
We're Here to Help
Have questions about our custom framing process or want to discuss a specific project? Reach out to our lead curator, Kashish Soni, or connect with our team directly. We look forward to preserving your cherished memories.
- kashish@framecraft.com
- +1 (555) 234-5678
- Mon - Fri: 9:00 AM - 6:00 PM
Send Us a Message
Fill out the form below and we will get back to you within 24 business hours.
How Can We Help You?
Discover customized framing solutions, high-end materials, and dedicated concierge support crafted around your memories.
Personalized Photo Frames
Select bespoke dimensions, custom matting layouts, and hand-finished premium mouldings for your cherished images.
Product Information
Learn about our solid hardwoods, conservation-grade acrylic glass, acid-free mats, and archival backing materials.
Gift & Bulk Enquiries
Planning a wedding gallery, holiday corporate gifting, or wholesale print run? Benefit from exclusive tiered pricing.
Order & Delivery Support
Track safe-transit delivery, resolve secure packaging questions, or check on your existing frame orders with ease.
Frequently Asked Questions
Have questions about our handcrafted frames, shipping, or custom orders? Find quick, detailed answers below.
How can I contact your customer support team?
You can reach our dedicated support team via email at support@framecraft.com, through our website’s contact form, or by calling us at (555) 839-2001. We are available Monday through Friday, 9:00 AM to 6:00 PM EST.
Do you offer fully personalized and custom frames?
Yes, customization is our specialty! We offer premium personalized frames crafted to your precise specifications. You can choose from tailored dimensions, custom matting layouts, and a curated selection of wood types and metal finishes in our online frame builder.
How do I track or make changes to my existing order?
Once your order is handcrafted and leaves our studio, you will receive an automated shipping confirmation email complete with tracking details. To make changes to your order, please email support within 12 hours of placing it, as our customized production begins promptly.
Do you provide special pricing for bulk or wholesale orders?
We regularly work with galleries, artists, corporate offices, and hospitality developers. We offer volume-based discounts beginning at orders of 10 or more frames. Please reach out via our commercial inquiry channel or wholesale email for custom pricing.
What is your typical response time for inquiries?
We pride ourselves on attentive service. Our support team typically responds to all standard support emails and form submissions within 2 to 4 hours during normal business operation hours, with a maximum 24-hour turnaround on weekends.